Privacy policy
ShutUp Roller Shutters. Last updated October 2026.
We respect your privacy. This policy explains what personal information we collect through this website, how we use it and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
When you ask for a quote we collect the details you give us: your name, mobile number, postcode, the service you need, how many windows or doors, and any notes you add.
Like most websites, we also collect basic information about how the site is used, such as pages visited and the type of device, through cookies and tools like the Meta Pixel.
How we use it
- To contact you about your quote, book a measure and arrange your install or repair
- To send you text messages about your enquiry
- To improve our website and advertising, including showing our ads to people likely to need roller shutters
We don't sell your personal information.
Who we share it with
We use trusted service providers to run our business, including our customer management system (which may store data outside Australia), SMS providers, and Meta for advertising measurement. They only use your information to provide their services to us. We may also share information if the law requires it.
Cookies and advertising
This site uses cookies and the Meta Pixel to measure how our ads perform. You can block or delete cookies in your browser settings, and manage ad preferences in your Facebook and Instagram settings.
Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we only keep it for as long as we need it.
Access, corrections and opting out
You can ask to see or correct the information we hold about you, or ask us to stop contacting you, at any time. Reply STOP to any text from us to opt out of messages.
Contact us
For any privacy question or complaint, email [email protected]. We'll get back to you within a reasonable time. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.